The beauty of handmade goods is that no two items are ever totally identical. Please note that what you see in the picture is not the exact item you will be getting. However, I do my very best to duplicate my designs. I do not accept returns or refunds unless you ship the unwanted item back. Custom orders can take up to 3 weeks and large orders can take up to two weeks. Wholesale orders can take up 3 weeks depending on the size of the order. Thanks again for finding me and I do hope you love everything you see here!